OnLogic offers a 30-day return policy for products that are purchased directly from OnLogic. This means that customers can return a product within 30 days of the original purchase date for a refund or exchange, provided that the product is in like-new condition and in its original packaging.
To initiate a return, customers need to contact OnLogic’s customer service team to obtain a Return Merchandise Authorization (RMA) number. The RMA number must be included with the returned product. OnLogic may also assess a restocking fee for returned products, and the customer is responsible for the cost of return shipping.
It’s important for customers to review OnLogic’s return policy in detail, as certain products or custom-configured systems may have different return requirements or may not be eligible for return. Additionally, customers who purchase OnLogic products through authorized resellers should refer to the reseller’s return policy, as it may differ from OnLogic’s policy for direct purchases.
For the most accurate and up-to-date information on OnLogic’s return policy, customers should refer to the company’s official website or contact their customer service team directly.